FAQ's

FAQs

Frequently Asked Questions

From questions about your order to wholesale and trade enquiries, find answers to some of our most frequently asked questions. You can also use the built-in live chat throughout the site or send us a message using the contact form on the contact us page.

Sizing details

The designs you see in our listing photography fit a 5x7,A4, A3, A2 scale. All other sizes require some cropping/resizing depending on what best works for the design. With every order we review what is best for the design and the size ordered.

Custom and personalised orders

Some of our listings encourage or require personalisation. For all other customisation please contact me with what you would like done.

Shipment Tracking

Sometimes orders can get delayed or lost in the post. If you choose standard shipping at checkout there is no tracking available to us or the buyer. If the item is for a gift or needed by a particular date please opt for tracked shipping.

Multiple Prints, Money Saving Offers

If you would like to buy multiple prints then we have money saving offers available in our store. Please visit our Offers page for these listings.

Wholesale availability

We have a reputable company we can use for printing wholesale quantities. Please contact us to discuss further.

Digital Downloads

We do not offer digital downloads of any of our items.

Recycling and Sustainability

We aim to recycle up to 95% of the materials we use, be it plastics or paper. All packaging materials we send out is recyclable so please, where possible, look to recycle these materials.